Invoicing & Payment Terms

1. Billing Models

Q.Verify offers two billing models:

A. Standard Pricing Plans (Bundles & Packs)

Clients purchase Secure Exchange (SE) credits and e-signature credits in advance as part of a selected plan. Options include:

• SE Bundles (e.g., Solo, Builder, Pro, Growth, Scale, Enterprise)
• Transaction Packs (ideal for larger, multi-party deals)
• e-Signature Add-Ons (optional, based on expected usage)

Each SE credit is valid for 18 months from purchase. e-Signature credits are purchased in advance and deducted as used.

B. Legacy Success-Based Pricing (By Approval Only)

For clients explicitly approved under our legacy Success-Based Pricing Model:

• $79 USD per SE marked as complete
• e-Signatures billed separately based on usage volume
• No pre-purchase required; invoicing is based on actual usage during the billing period

2. Invoicing Schedule

• Standard Plans: Invoiced at the time of purchase. Additional usage beyond the included credits (e.g., auto top-ups) will be invoiced monthly or charged automatically via Stripe.
• Success-Based Clients: Invoiced monthly for all completed SEs and e-signatures used in that period.

3. Payment Methods

• Credit or Debit Card via Stripe (secure checkout link included in each invoice)
• Wire Transfer / ACH — banking details are appended directly to each invoice for your convenience

4. Payment Terms

• Standard payment terms are Net 10 (due 10 days from invoice date)
• Payments via Stripe are processed immediately
• For wire payments, clients are responsible for initiating transfer before the due date

5. Late Payments & Platform Access

Invoices not paid within terms may be subject to:

• 1.5% monthly late fee
• Temporary suspension of platform access until the balance is cleared

6. Taxes & Currency

• All prices are listed in USD
• Clients are responsible for any applicable local taxes, duties, or bank fees
• Tax-exempt clients must provide valid exemption documentation prior to invoicing

7. Refunds & Expiration

• SE and e-signature credits are non-refundable once purchased
• Unused SEs expire 18 months from purchase unless otherwise stated
• Auto top-up and 12-month rollover are available upon request or by default in selected plans

8. Agreement to Terms

By signing the associated onboarding form or payment agreement, you confirm:

• Your agreement to the selected pricing plan or legacy model
• Your understanding of these invoicing and payment terms
• Your responsibility for ensuring timely payment