Crittora SMS Terms & Conditions
Last Updated:
December 30, 2025
These SMS Terms and Conditions ("SMS Terms") apply to customers who opt in to receive one-time passcode ("OTP") and security-related text messages from QVerify, a product of Crittora ("we," "us," or "our").
1. Program Description
QVerify uses SMS text messaging to deliver one-time passcodes (OTP) and security notifications to verify user identity and protect access to sensitive documents and services.
Messages are transactional and sent only for authentication, verification, or security purposes.
2. Opt-In Consent
By providing your mobile phone number and opting in, you consent to receive SMS messages from QVerify related to:
- login verification
- account authentication
- security alerts
Consent is not a condition of purchase.
3. Message Frequency
Message frequency varies based on user activity. Typically, messages are sent only when authentication or verification is required.
4. Message & Data Rates
Standard message and data rates may apply according to your mobile carrier's plan. QVerify is not responsible for any charges incurred.
5. Supported Carriers
SMS delivery is subject to carrier availability. QVerify is not responsible for delayed or undelivered messages due to carrier restrictions or network issues.
6. Opt-Out Instructions
You may opt out at any time by replying STOP to any message.
After opting out:
- you will no longer receive SMS messages
- SMS-based authentication will be disabled
- alternative verification methods may be required
To re-enable SMS messages, follow the opt-in process again or contact support.
7. Help
For help, reply HELP to any message or contact:
Email: support@crittora.com
Website: https://www.crittora.com
8. Eligibility
You must be at least 18 years old or have legal authority to consent to receive SMS messages.
9. Changes
We may update these SMS Terms from time to time. Updates will be posted on our website and become effective immediately upon posting.